- Data accumulated from recording and statistics efficiency and productivity increases.
- Cost of operating customer center is greatly reduced from efficiently distributing customer support requests.
- Increase customer satisfaction from effective problem solving, while outperforming competitors
Benefits
Avoid unnecessary off-site work and business trips to increase work productivity!
HelpU can be applied to:
- Online customer service center
- paid internet service user support
- e-commerce user support
- Company helpdesk
- remote measures for internal system failures
- system usage and identification of failure cause
- support between local and international offices
- Government agencies
- civil complaint management
- internal network of educational institutions
- System development and maintenance
- software development and seller
- hardware company and manufacturer
- professional computer maintenance and repair service