HelpU remote support service allows customers to select either the number-button method for easy access with a single click or the safe verification code method. A sample banner is available to be applied directly to the customer's webpage.
HelpU customer portal page guide
General URL Available for all users
https://as1234.net
Private portal URL Option to change phone number, logo image, and URL to fit company needs.
https://as1234.net/adminID
HelpU private URL access guide
Number button-click
A way to access remote support by simply clicking the number button provided by the agent. It’s highly accessible and the most commonly used one-click method.
Enter verification code
A way to access remote support by entering a randomly generated, 6-digit verification code given by the agent. Unauthorized access can be prevented as only the users with the verification code is granted access.